Terms of
Service.

By accessing the Pivot Shipping International website or using any services offered by Pivot Shipping International, you agree to comply with and be legally bound by these Terms of Service, together with our Privacy Policy and any other policies referenced herein.

These Terms apply to all visitors, users, clients, and others who access or use the Site. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

Your continued use of the Site following the posting of any changes to these Terms constitutes your acceptance of those changes.

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others or restrict anyone else’s use and enjoyment of the Site.

• Transmitting unsolicited advertising, promotional material, spam, or other unauthorized solicitation.
• Attempting to gain unauthorized access to any portion of the Site, server, system, or connected network.
• Using automated means, including robots, scrapers, or crawlers, to access, monitor, or copy Site content without prior written consent.
• Uploading or transmitting viruses, malware, or malicious code that may affect the Site or related infrastructure.
• Impersonating any person or entity, or falsely representing your affiliation with any person or entity.
• Engaging in conduct that may harm the Company, other users, third parties, or expose them to liability.

We reserve the right to terminate or restrict your access to the Site at our sole discretion, without notice, for any conduct we believe violates these Terms.

Pivot Shipping International provides logistics and supply chain services including ocean freight, air freight, inland transportation, E-Commerce logistics, customs clearance support, and end-to-end shipment coordination for cargo moving from Asia to the United States.

The specific terms, pricing, and conditions governing individual service engagements shall be set forth in separate service agreements, quotes, or booking confirmations issued by the Company.

The Company reserves the right to refuse, cancel, or modify any service at its sole discretion, including where cargo is prohibited, misdeclared, or service conditions cannot be met.

All content on this Site, including text, graphics, logos, icons, images, data compilations, software, and the overall design and layout of the Site, is the exclusive property of Pivot Shipping International or its content suppliers and is protected by applicable intellectual property laws.

You may not, without prior written consent from Pivot Shipping International:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or its content for commercial purposes.
• Modify, adapt, translate, or create derivative works based on the content.
• Use the Company’s trademarks, trade names, logos, or service marks without express written permission.
• Frame or mirror any part of the Site on another website or platform without authorization.

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

In the course of providing logistics services, we may collect and process personal and business information including contact details, shipment information, cargo descriptions, and customs-related data.

You are responsible for ensuring that any personal data you provide to us in connection with your shipments is accurate, complete, and provided with appropriate authorization.

To the fullest extent permitted by applicable law, Pivot Shipping International expressly disclaims warranties including:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Warranties that the Site will be uninterrupted, timely, secure, error-free, or free from harmful components.
• Warranties that results obtained from use of the Site or services will be accurate, reliable, or meet your requirements.
• Warranties regarding the accuracy, completeness, or currency of transit times, shipping rates, or service availability information.

Logistics services are subject to factors beyond our reasonable control, including weather, port congestion, carrier delays, customs inspections, regulatory changes, labor disputes, and force majeure events.

This limitation applies to, but is not limited to:

• Loss of profits, revenue, or anticipated savings.
• Loss of business, contracts, or commercial opportunities.
• Loss of or damage to data or information.
• Business interruption or supply chain disruption.
• Customs delays, cargo holds, or regulatory interventions beyond our reasonable control.
• Other indirect or consequential loss arising from your use of the Site or our services.

Where liability cannot be fully excluded under applicable law, our total aggregate liability shall not exceed the total amount paid by you to us for the specific service giving rise to the claim in the three months preceding the event from which the claim arises.

Cargo liability for physical loss or damage during transit is governed by applicable international conventions, carrier tariffs, and the terms of the specific service agreement. We strongly recommend arranging appropriate cargo insurance for all shipments.

You agree to defend, indemnify, and hold harmless Pivot Shipping International and its affiliates, officers, directors, employees, agents, and successors from and against claims, liabilities, damages, losses, costs, and expenses arising out of or in connection with:

• Your use of or access to the Site or our services.
• Your violation of any provision of these Terms.
• Your violation of any applicable law, regulation, or third-party rights.
• Inaccurate, incomplete, or fraudulent cargo declarations or documentation submitted by you.
• Any third-party claim arising from your use of our services or your conduct in connection therewith.

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the People’s Republic of China, without regard to conflict of law provisions.

Either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending the outcome of arbitration.

For services involving shipments to or from the United States, certain aspects may also be subject to applicable U.S. federal and state laws and regulations.

Pivot Shipping International reserves the right to modify, update, or replace these Terms at any time at its sole discretion. When material changes are made, we will update the “Last Updated” date on this page.

We encourage you to review these Terms periodically. Your continued use of the Site following the posting of revised Terms constitutes acceptance of the changes.

If any provision is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

These Terms constitute the entire agreement between you and Pivot Shipping International with respect to your use of the Site.